{
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    "date": "2024-11-18T14:42:39",
    "date_gmt": "2024-11-18T19:42:39",
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    "slug": "frequently-asked-questions",
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        "rendered": "<div class=\"wpb-content-wrapper\"><div class=\"vc_row-full-width-before\"><\/div><div id=\"vc_row-6a0c13a6ee1f8\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1732743260312 thegem-custom-6a0c13a6ee1c66792 vc_row-has-fill\"><script type=\"text\/javascript\">if (typeof(gem_fix_fullwidth_position) == \"function\") { gem_fix_fullwidth_position(document.getElementById(\"vc_row-6a0c13a6ee1f8\")); }<\/script><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6a0c13a6ee5518241\" ><div class=\"vc_column-inner thegem-custom-inner-6a0c13a6ee555\"><div class=\"wpb_wrapper thegem-custom-6a0c13a6ee5518241\"><div class=\"centered-box gem-image-centered-box\" ><div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-centered  thegem-custom-6a0c13a6ee8461159\"  style=\"width: 80px;\" ><div class=\"gem-wrapbox-inner\" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/habitec.ca\/wp-content\/uploads\/2024\/11\/FAQs.png\" alt=\"Frequently Asked Questions\"\/><\/div><style type=\"text\/css\">.thegem-custom-6a0c13a6ee8461159.gem-image a:hover img {filter: brightness( 100% ) contrast( 100% ) saturate( 100% ) blur( 0px ) hue-rotate( 0deg );}<\/style><\/div><\/div><div class=\"clearboth\"><\/div><style>#thegem-divider-6a0c13a6eec07 {margin-top: 20px !important;}<\/style><div id=\"thegem-divider-6a0c13a6eec07\" class=\"gem-divider\" style=\"\" ><\/div>\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1732743226423 uppercase-disable thegem-vc-text thegem-custom-6a0c13a6eeda13060\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<div class=\"title-h2\" style=\"text-align: center;\"><span style=\"color: #00a8e2;\">Frequently Asked Questions<\/span><\/div>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a0c13a6eeda13060{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a0c13a6eeda13060{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a0c13a6eeda13060{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a0c13a6eeda13060{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<div class=\"clearboth\"><\/div><style>#thegem-divider-6a0c13a6eee8d {margin-top: 40px !important;}<\/style><div id=\"thegem-divider-6a0c13a6eee8d\" class=\"gem-divider\" style=\"\" ><\/div>\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1732743247307 thegem-vc-text thegem-custom-6a0c13a6eefa9901\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<div class=\"styled-subtitle\" style=\"text-align: center;\"><span style=\"color: #515151;\">We&#8217;ve compiled a list of the most frequently asked questions to help you better understand our services and how we can meet your needs. If you have any other questions, feel free to reach out to our support team for additional assistance.<\/span><\/div>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a0c13a6eefa9901{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a0c13a6eefa9901{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a0c13a6eefa9901{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a0c13a6eefa9901{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<div class=\"clearboth\"><\/div><style>#thegem-divider-6a0c13a6ef07f {margin-top: 40px !important;}<\/style><div id=\"thegem-divider-6a0c13a6ef07f\" class=\"gem-divider\" style=\"\" ><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div id=\"vc_row-6a0c13a6ef335\" class=\"vc_row wpb_row vc_row-fluid thegem-custom-6a0c13a6ef3247735\"><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6a0c13a6ef5746047\" ><div class=\"vc_column-inner thegem-custom-inner-6a0c13a6ef576\"><style>.thegem-custom-6a0c13a6ef5746047.wpb_column > .vc_column-inner {box-shadow:  0px 0px 5px 1px #5151517D;}\n<\/style><div class=\"wpb_wrapper thegem-custom-6a0c13a6ef5746047\"><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md vc_toggle_active\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >What services does Habitec offer?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>We provide comprehensive heating, cooling, ventilation, and electrical services for both residential and commercial properties.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >How can I get a free estimate?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>You can request a free estimate by visiting our &#8216;Contact Us&#8217; page or clicking the &#8216;<span style=\"color: #00a8e2;\"><a style=\"color: #00a8e2;\" href=\"https:\/\/habitec.ca\/en\/free-estimate\/\">Get a Free Estimate<\/a><\/span>&#8216; button found throughout our website.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >Do you offer maintenance plans for HVAC systems?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes, we provide a variety of monthly maintenance plans designed to keep your heating, cooling, and ventilation systems running smoothly. Check our monthly <span style=\"color: #00a8e2;\"><a style=\"color: #00a8e2;\" href=\"https:\/\/habitec.ca\/en\/maintenance-plans\/\">maintenance plans<\/a><\/span>.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >What additional benefits come with the Gold and Platinum monthly maintenance plans?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Our Gold and Platinum maintenance plans offer comprehensive care, including priority scheduling, extended warranties, and additional yearly tune-ups. These plans are designed to provide maximum peace of mind and ensure your systems are always in top condition. Check our monthly <span style=\"color: #00a8e2;\"><a style=\"color: #00a8e2;\" href=\"https:\/\/habitec.ca\/en\/maintenance-plans\/\">maintenance plans<\/a><\/span>.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >What are the benefits of signing up for a maintenance plan?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Signing up for a maintenance plan ensures regular inspections, priority service, and reduced costs for repairs. It extends the lifespan of your equipment, improves efficiency, and helps prevent unexpected breakdowns. Check our monthly <span style=\"color: #00a8e2;\"><a style=\"color: #00a8e2;\" href=\"https:\/\/habitec.ca\/en\/maintenance-plans\/\">maintenance plans<\/a><\/span>.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >Can I switch between the maintenance plans if my needs change?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Absolutely! You can upgrade or downgrade your maintenance plan at any time. <span style=\"color: #00a8e2;\"><a style=\"color: #00a8e2;\" href=\"https:\/\/habitec.ca\/en\/contact-us\/\">Contact us<\/a><\/span> to discuss your current needs, and we&#8217;ll assist you in selecting the plan that best fits your situation. Check our monthly <span style=\"color: #00a8e2;\"><a style=\"color: #00a8e2;\" href=\"https:\/\/habitec.ca\/en\/maintenance-plans\/\">maintenance plans<\/a><\/span>.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >Do you offer emergency services?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes, we provide 24\/7 emergency services to address urgent issues with your heating, cooling, ventilation, or electrical systems.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >Are your technicians certified?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>All our technicians are fully certified and have undergone extensive training to provide high-quality service.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >What brands do you service?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>We service a wide range of brands and models. Please contact us with specific inquiries about your equipment.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >How long does installation take?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>The duration of installation can vary depending on the type and complexity of the system. We strive to complete installations efficiently without compromising on quality.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >Can I upgrade my existing system?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes, we can help you upgrade your systems to more energy-efficient models that provide better performance and savings.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >What warranty do you offer on new installations?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>We offer various warranties depending on the product and service. Specific warranty details are provided at the time of installation.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >Do you offer services for new constructions?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes, we provide complete HVAC and electrical services for new construction projects, from planning to implementation.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >What measures are in place to ensure safety during service?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>We adhere to strict safety protocols, including the use of personal protective equipment and compliance with all health guidelines.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >How can I schedule a service appointment?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>You can schedule an appointment by contacting us via <span style=\"color: #00a8e2;\"><a style=\"color: #00a8e2;\" href=\"tel:5148000496\">phone<\/a><\/span> or through our online <a href=\"https:\/\/habitec.ca\/en\/contact-us\/\"><span style=\"color: #00a8e2;\">contact form<\/span><\/a>.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >What is your service area?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>We serve multiple locations across Quebec.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4 style=\"color: #FF9016;text-align: left;font-family:Rubik;font-weight:500;font-style:normal\" class=\"vc_custom_heading\" >How do I know if my system needs repair or replacement?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Our experts can assess your system and recommend either repair or replacement based on its condition and efficiency.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width-before\"><\/div><div id=\"vc_row-6a0c13a6f3c6d\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1732743260312 thegem-custom-6a0c13a6f3c441174 vc_row-has-fill\"><script type=\"text\/javascript\">if (typeof(gem_fix_fullwidth_position) == \"function\") { gem_fix_fullwidth_position(document.getElementById(\"vc_row-6a0c13a6f3c6d\")); }<\/script><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6a0c13a6f3f31800\" ><div class=\"vc_column-inner thegem-custom-inner-6a0c13a6f3f35\"><div class=\"wpb_wrapper thegem-custom-6a0c13a6f3f31800\"><div class=\"centered-box gem-image-centered-box\" ><div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-centered  thegem-custom-6a0c13a6f405b2136\"  style=\"width: 80px;\" ><div class=\"gem-wrapbox-inner\" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/habitec.ca\/wp-content\/uploads\/2024\/11\/9.png\" alt=\"Frequently Asked Questions\"\/><\/div><style type=\"text\/css\">.thegem-custom-6a0c13a6f405b2136.gem-image a:hover img {filter: brightness( 100% ) contrast( 100% ) saturate( 100% ) blur( 0px ) hue-rotate( 0deg );}<\/style><\/div><\/div><div class=\"clearboth\"><\/div><style>#thegem-divider-6a0c13a700317 {margin-top: 40px !important;}<\/style><div id=\"thegem-divider-6a0c13a700317\" class=\"gem-divider\" style=\"\" ><\/div>\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1732744527888 thegem-vc-text thegem-custom-6a0c13a7004658080\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<div class=\"styled-subtitle\" style=\"text-align: center;\"><span style=\"color: #515151;\">If your question wasn&#8217;t answered here, our customer support team is ready to help! Contact us through the following methods for direct support:<\/span><\/div>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a0c13a7004658080{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a0c13a7004658080{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a0c13a7004658080{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a0c13a7004658080{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<div class=\"clearboth\"><\/div><style>#thegem-divider-6a0c13a70056e {margin-top: 40px !important;}<\/style><div id=\"thegem-divider-6a0c13a70056e\" class=\"gem-divider\" style=\"\" ><\/div>\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1732744691324 thegem-vc-text thegem-custom-6a0c13a7006598470\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<div class=\"title-h4\" style=\"text-align: center;\"><span style=\"color: #00a8e2;\"><a style=\"color: #00a8e2;\" href=\"tel:5148000496\">Call us<\/a><\/span><\/div>\n<div class=\"title-h4\" style=\"text-align: center;\"><span style=\"color: #ff9016;\"><a style=\"color: #ff9016;\" href=\"https:\/\/habitec.ca\/en\/contact-us\/\">Send us a message<\/a><\/span><\/div>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a0c13a7006598470{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a0c13a7006598470{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a0c13a7006598470{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a0c13a7006598470{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<div class=\"clearboth\"><\/div><style>#thegem-divider-6a0c13a700757 {margin-top: 40px !important;}<\/style><div id=\"thegem-divider-6a0c13a700757\" class=\"gem-divider\" style=\"\" ><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div>\n<\/div>",
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